Are you passionate about streamlining processes, helping people, and working in a dynamic team environment? Do you thrive in roles that require strong coordination, detail orientation, and communication? If yes, then Ditto might have the perfect opportunity for you! Ditto is hiring Operations Associates for its remote team – and if you’re a 2025 graduate or have 1–2 years of experience, this is your chance to work at one of India’s top startups.

About Ditto

Ditto is transforming the way people understand and buy insurance. With its customer-first approach and a strong emphasis on clarity and transparency, Ditto empowers individuals to make well-informed insurance decisions. Whether it’s explaining complex policies in a simple language or assisting with claims, Ditto ensures an end-to-end seamless insurance experience.

Ditto is a part of the Finshots family, a leading financial newsletter with over 500K subscribers, and is backed by Zerodha, India’s largest stock-broker. The startup has received accolades such as LinkedIn’s Top Startup award in 2022 and 2023, and has successfully helped 300,000+ users with personalized insurance advice.

Job Overview

• Job Title: Operations Associate
• Location: Remote (Work from Home)
• Experience: 1 to 2 years
• Qualification: Bachelor’s Degree (any discipline)
• Employment Type: Full-time
• Salary (CTC): ₹4,54,600 per annum (Fixed & Non-Negotiable)

Role & Responsibilities

As an Operations Associate, you’ll play a crucial part in the day-to-day functioning of the Health Ops Team. Your responsibilities will directly influence the client experience and the efficiency of internal operations. Here’s what you’ll be doing:

• Customer Assistance: Help clients with policy issuance, renewals, and claims journey, keeping customer satisfaction at the center.
• Coordination: Liaise with insurance companies and ensure policies are issued and processed within specified timelines.
• Renewal Management: Ensure smooth and timely renewals for all existing customers by managing data and reminders efficiently.
• Claims Support: Assist in processing claims by collecting documentation, following up with insurers, and ensuring error-free claim handling.
• Advisor Support: Work closely with insurance advisors to resolve client queries and provide backend support.
• Monitoring & Reporting: Track operational metrics to identify gaps and suggest process improvements.
• Documentation: Maintain accurate and updated operational guidelines and procedures.

Required Skills & Qualifications

• A Bachelor’s degree in any field (mandatory).
• 1–2 years of experience in an operations-related role.
• Strong organizational skills and an eye for detail.
• Excellent written and verbal communication skills.
• Comfortable using Microsoft Excel and Google Sheets.
• Ability to handle multiple tasks and adapt quickly in a dynamic startup environment.

Perks & Benefits

Working at Ditto comes with several benefits that make the experience enriching and flexible:

• Work from Home: Enjoy the flexibility of working remotely, from anywhere in India.
• Health Insurance: Comprehensive medical coverage for your well-being.
• Growth Opportunities: Work closely with seasoned professionals in a fast-growing company.
• Dynamic Team Environment: Be part of a young, energetic, and mission-driven team.
• Impactful Work: Help simplify insurance for thousands of users and be part of a company that truly makes a difference.

Application Process

Interested candidates can apply by visiting Ditto’s official careers page or trusted job portals. Make sure your resume highlights your experience in operations, your communication skills, and your comfort with remote work tools like Excel and Google Workspace.

Interview Process

Ditto values your time and believes in a swift hiring process. The complete interview cycle is wrapped up within two weeks, ensuring minimal delays. Here’s how the process works:

1. Group Discussion – Evaluate communication and teamwork.
2. Task 1 – Assess analytical thinking and attention to detail.
3. Task 2 – Check real-world problem-solving abilities.
4. Interaction Round – Understand your fit for the role.
5. Final Interview – A final conversation before the offer.

Note: The compensation is fixed at ₹4,54,600 per annum and is non-negotiable. Applicants are advised to proceed only if comfortable with this salary structure.

Apply Now: Click Here

Important Note

This post is for informational purposes only. The hiring process and decisions are entirely managed by Ditto. Candidates should apply through official channels.

Final Thoughts

This is a fantastic opportunity for individuals who are detail-oriented, enjoy supporting operations, and are looking to be part of a rapidly growing startup. If you’re ready to work with a mission-driven team that values simplicity, transparency, and innovation, Ditto is the place for you.