Tech Mahindra Mass Hiring | Freshers | Chat, Voice & Email Support Associate Roles

Are you looking to kickstart or grow your career in the customer support domain? Here’s your chance! Tech Mahindra, one of India’s leading IT services and BPO companies, is conducting a mass hiring drive for various customer support positions across multiple locations in India, including Bangalore, Pune, Kolkata, Navi Mumbai, and Visakhapatnam.

This recruitment campaign is ideal for both freshers and candidates with up to 5 years of experience in BPO, voice, chat, or email support. Whether you’re a recent graduate or someone looking to switch roles within the customer service industry, Tech Mahindra is offering you an opportunity to build a stable and rewarding career.

Also Apply: HCL Technologies Mass Hiring Freshers

Job Overview

• Job Role: Customer Support Associate (Voice/Chat/Email)
• Process Types:
  • International Voice Process
  • Domestic Voice Process
  • Email and Chat Process
  • Semi-Voice / Blended Process
• Experience Required: 0 to 5 Years
• Location: Across India (Major locations: Bangalore, Pune, Kolkata, Vizag, Navi Mumbai)
• Work Mode: Work from Office (WFO)
• Shift: Rotational / Day shift depending on the process

Expected Salary

Tech Mahindra offers a competitive salary package, depending on your experience, role, and location:

• Freshers: ₹2.25 LPA to ₹3.5 LPA
• Experienced Candidates (1-5 years): Up to ₹5 LPA
• Email/Chat Roles (Day Shift): ₹50,000 to ₹3 LPA
• Additional Benefits:
  • Performance-based incentives
  • Night shift allowance (for international processes)
  • Health insurance and PF benefits
  • Referral bonuses and festive bonuses

Eligibility & Educational Qualification

• Minimum Education: Graduation in any stream (B.A., B.Com, B.Sc., B.Tech, BBA, etc.)
• Preferred Skills:
  • Excellent communication skills in English (written & verbal)
  • Good typing speed for chat/email support roles
  • Customer handling and problem-solving ability
  • Willingness to work in rotational shifts, especially for international processes
  • Basic computer knowledge

Candidates with prior BPO or customer service experience are preferred for email/chat and international voice roles. However, freshers are also welcome and will be trained post-joining.

Also read: Google Hiring Program 2025

Application Process

Interested candidates can apply through Tech Mahindra’s official careers page or attend walk-in drives in select cities. Here’s how you can proceed:

Online Application Steps:

1. Visit the Tech Mahindra Careers page or Naukri.
2. Look for “Customer Support” or “BPO” roles.
3. Click on your preferred job posting (e.g., Voice Process, Chat Support).
4. Register and upload your resume.
5. Complete the application form and submit.

Walk-In Drives:

Tech Mahindra is also conducting walk-in interviews at locations like Vizag and Kolkata from May 2 to May 11, 2024. Carry the following:

• Updated Resume
• Passport-size photograph
• Government-issued ID proof
• Educational and experience documents

Interview Process

The selection process for Tech Mahindra’s support roles is simple and quick, usually conducted in a single day.

1. Initial Screening: HR will assess your communication skills and background.
2. Aptitude Test / Typing Test: Only for certain roles (especially email/chat).
3. Operations Round: Voice or scenario-based questions to judge your customer handling capability.
4. HR Discussion: Salary, shift flexibility, and joining date confirmation.

Tip: Be confident, polite, and clear in your communication. Practice a few mock customer queries if you’re aiming for voice or chat support.

Perks and Benefits

Working at Tech Mahindra offers you more than just a paycheck:

• Extensive training programs for freshers
• Career growth into roles like Team Lead, Quality Analyst, or Trainer
• Supportive work culture with regular employee engagement activities
• Job stability with permanent employment after probation
• Access to learning portals and certifications for skill upgrades
• Relocation support for outstation candidates (in select cases)

Apply Now: Click Here

Important Note

This job post is purely for informational purposes only. All hiring decisions, eligibility criteria, and final selections are solely made by Tech Mahindra. Candidates are advised to apply only through official sources or attend the walk-in drives announced by the company.

Conclusion

Whether you’re a fresh graduate exploring your first job or someone looking to move into a more dynamic customer service role, Tech Mahindra’s mass hiring for Chat, Voice, and Email Support Associate roles is an excellent opportunity to start or grow your career in the BPO industry.

With decent pay, opportunities for growth, and a people-friendly work culture, Tech Mahindra continues to be a trusted employer for thousands across the country. Apply today and take your first step towards a promising career.