Infosys BPM is hiring candidates for the position of Technical Support Associate. The role is suitable for Any Graduate candidates with 0–4 years of experience in customer service or technical support.
Infosys BPM Recruitment 2026 – Overview
| Particulars | Details |
|---|---|
| Company | Infosys BPM |
| Post Name | Technical Support Associate |
| Qualification | Any Graduate |
| Experience | 0–4 Years |
| Employment Type | Full Time, Permanent |
| Industry | BPM / BPO |
| Role | Voice / Blended |
| Salary | Not Disclosed |
Job Responsibilities
Selected candidates will be responsible for:
- Providing billing support to customers through phone calls, emails, or chats.
- Resolving customer complaints and queries related to accounts, orders, and services.
- Processing transactions accurately and efficiently.
- Maintaining high-quality service standards.
- Escalating complex issues to senior team members when required.
Educational Qualification
Candidates who have completed Graduation in any discipline are eligible to apply.
Experience
Candidates with 0–4 years of experience in customer service or technical support can apply.
Freshers may also be considered, subject to the company’s selection requirements.
Job Requirements
Candidates should have:
- Strong communication skills.
- Excellent verbal fluency in English.
- Ability to work in an international voice process environment.
- Ability to understand different accents and dialects.
- Basic knowledge of computer applications such as Microsoft Office Suite.
- Good customer interaction and troubleshooting skills.
Skills Required
- Customer Interaction
- Voice Process
- Technical Support
- Troubleshooting
- Service Desk
- International Voice Process
- English Communication
- Microsoft Office
Salary
The salary for the Technical Support Associate position has not been disclosed in the job listing.
The salary package will be discussed with shortlisted candidates during the recruitment process.
Selection Process
Candidates may be shortlisted based on their:
- Resume/Application
- Communication Skills
- Technical Support Knowledge
- Interview/Assessment
- Relevant Experience
The exact selection process may vary depending on the recruitment requirements of Infosys BPM.
How to Apply
Eligible candidates can apply online through the Infosys BPM job listing.
- Open the Technical Support Associate job application.
- Read the eligibility requirements carefully.
- Click on the Apply option.
- Register or log in if required.
- Enter your personal, educational and professional details.
- Upload your updated resume.
- Submit the application form.
- Keep a copy of the application for future reference.
Who Can Apply?
Any Graduate candidates with 0–4 years of experience in customer service or technical support can apply for this position.
More Details & Apply link : Click Here