HCLTech Recruitment 2026 – Customer Service Representative

HCLTech is hiring freshers for the position of Customer Service Representative in Chennai, Tamil Nadu. This opportunity is available for candidates from the 2025 batch and is suitable for graduates from any discipline. The selected candidates will join the Non-Voice Operations team and handle customer queries through email and chat. This is a full-time, on-site position, and candidates should be comfortable working in the night shift.

Responsibilities

The selected candidates will be responsible for handling customer queries through email and chat and providing appropriate responses according to the required process guidelines. They will also process and verify data accurately, maintain quality and productivity standards, update records, and ensure the timely resolution of customer requests. Candidates should have good attention to detail and follow the company’s processes while completing their daily responsibilities.

Eligibility

Candidates who graduated in 2025 from any discipline are eligible to apply for this opportunity. Applicants should have good written communication skills and basic knowledge of computers and MS Office. Candidates must also have strong attention to detail, a willingness to learn, and the ability to work in an on-site environment. Since this position involves a night shift, applicants should be comfortable working during night hours.

Qualification

The position is open to graduates from any discipline who completed their graduation in 2025. Freshers can apply, as prior work experience is not required for this role. Candidates with good written communication skills, basic computer knowledge, and a willingness to learn are encouraged to apply.

Salary

The expected salary for the HCLTech Customer Service Representative position is around ₹3 LPA to ₹3.5 LPA. This is an estimated range and the actual compensation may vary depending on the candidate’s profile and the company’s final offer. Recent job listings for similar HCLTech customer service roles in Chennai have indicated compensation in a comparable range.

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Conclusion

HCLTech’s Customer Service Representative position is a good opportunity for 2025 batch freshers who want to start their career in customer service and operations. Candidates from any discipline can apply for the role if they meet the required communication and computer skills. The job is based in Chennai, requires on-site work, and involves a night shift, so candidates should be comfortable with these requirements before applying.