Company Name: Cognizant
Job Role: Systems Engineer
Qualification: Any Graduate
Experience: 0-4 years
Salary: Up to 4.5 LPA (Expected )

About Cognizant

Cognizant is a globally recognized technology company providing IT services, consulting, and digital transformation solutions. With over 300,000 employees worldwide, Cognizant focuses on helping businesses adapt to technological advancements while maintaining an inclusive and innovative work environment. The company is committed to fostering growth, collaboration, and technological excellence, making it a great place to build a long-term career.

Job Description

Cognizant is looking for Systems Engineers to join their dynamic team. This role primarily focuses on Service Desk Operations, ensuring IT infrastructure stability and providing technical support to end-users. The ideal candidate will have strong troubleshooting skills and an eagerness to work in a rotational shift model to support global operations.

Roles & Responsibilities

• Provide Technical Support: Address and resolve hardware, software, and network-related issues for end-users.
• System Monitoring & Maintenance: Ensure optimal performance and availability of IT infrastructure.
• Installation & Configuration: Assist in setting up and maintaining computer systems, networks, and related components.
• Service Desk Management: Respond to support tickets promptly while ensuring user satisfaction and adherence to SLAs.
• Collaboration: Work alongside IT teams to troubleshoot and resolve complex technical issues.
• Documentation: Maintain technical procedures, troubleshooting guides, and FAQs for user reference.
• System Security & Compliance: Follow IT security policies and assist in access management for users.
• Training & Support: Educate users on new software, tools, and system functionalities.
• Continuous Improvement: Participate in process enhancement initiatives to improve service desk operations.

Eligibility Criteria

• Educational Qualification: Bachelor’s degree in Computer Science, Information Technology, or a related field. Any graduate can apply.
• Experience Level: 0-4 years in IT Service Desk or a related field.
• Technical Skills Required:
  • Experience in troubleshooting hardware/software issues.
  • Proficiency in installing, configuring, and maintaining computer systems and networks.
  • Familiarity with IT policies, security protocols, and system administration.
  • Knowledge of Windows/Linux operating systems.
  • Strong understanding of networking concepts (TCP/IP, DNS, DHCP, VPNs, etc.).
• Soft Skills:
  • Strong communication skills for effective interaction with users.
  • Analytical and problem-solving abilities to diagnose technical issues.
  • Ability to work in a fast-paced and collaborative environment.
  • Willingness to work in rotational shifts.

Certifications (Preferred but Not Mandatory)

• CompTIA A+ (Entry-level IT certification for troubleshooting and maintenance)
• ITIL Foundation (Certification in IT Service Management best practices)
• Microsoft Certified: Modern Desktop Administrator Associate (Certification for Windows system administration)

Application Process

1. Online Application: Interested candidates must apply through the provided link.
2. Resume Screening: Shortlisted candidates will be contacted for further evaluation.
3. Online Assessment: Candidates may have to undergo an aptitude and technical test to evaluate problem-solving skills.
4. Technical Interview: Covers troubleshooting scenarios, system administration, networking concepts, and problem-solving tasks.
5. HR Interview: Focuses on communication skills, career aspirations, and cultural fit.
6. Final Selection & Offer: Candidates who successfully clear all rounds will receive an offer letter.

Interview Process

• Online Test: A mix of aptitude, logical reasoning, and technical questions.
• Technical Interview Round 1: Assessment of troubleshooting skills, networking, and system administration concepts.
• Technical Interview Round 2: Scenario-based problem-solving and real-world case studies.
• HR Interview: Evaluation of soft skills, teamwork, and adaptability.

Benefits of Working at Cognizant

• Competitive Salary: Offers based on experience and skillset.
• Career Growth Opportunities: Access to training programs, certifications, and upskilling initiatives.
• Work-Life Balance: Flexible working hours and remote work options.
• Health & Wellness: Comprehensive medical insurance, wellness programs, and paid leaves.
• Diverse & Inclusive Work Environment: A global and collaborative workplace.
• Technological Exposure: Hands-on experience with cutting-edge IT systems and global projects.

Apply Link: Click Here

Important Notes

• This job post is for informational purposes only. Candidates are encouraged to visit Cognizant’s official career website for the latest updates and application status.
• Ensure that your resume highlights relevant skills, certifications, and work experience to increase your chances of selection.
• Only shortlisted candidates will be contacted for the interview process.
• Avoid multiple job applications within Cognizant at the same time, as it may lead to disqualification.
• The work location will be communicated post-selection, and candidates may be expected to relocate if necessary.

Conclusion

Start your journey with Cognizant and be part of a team driving innovation and excellence in IT services! Apply now to take the next step in your career.