HCL Latest Hiring | HCL Hiring Freshers 2025
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HCLTech, one of India’s leading IT service and consulting companies, has announced fresh openings for Back Office roles in their Hyderabad office. This opportunity is ideal for fresh graduates who want to begin their professional career in a structured and growth-driven environment. The company is looking for enthusiastic individuals who can handle backend operations, assist customers through email and chat, and maintain quality service delivery.
This position is strictly for non-technical graduates, making it a perfect match for candidates from commerce, management, arts, and related fields. If you are a recent graduate from the 2023, 2024, or 2025 batch and want to secure a stable career in the corporate sector, this opening can be a strong start.
Role Details
- Position: Back Office Executive
- Experience Required: Freshers (0 years)
- Work Location: HCL Office, Hitec City-2, Hyderabad
- Salary: Rs 3–4 LPA expected (Internal Naukri listing shows approx. 2.25–2.5 LPA for initial period depending on role level)
- Shift: 24/7 rotational shifts; candidates must be comfortable working in different timings
- Work Mode: Work from office only
- Weekly Off: Any two days (not fixed as Saturday or Sunday)
- Openings: 20+
Eligibility & Educational Requirements
This role is specifically for non-technical graduates. Eligible degrees include:
Eligible UG Degrees
- B.A (any specialization)
- B.Com
- B.Sc (any specialization)
- BFA
- BBA / BMS
Eligible PG Degrees
- MBA / PGDM in HR, Marketing, Finance, IB, Hospitality, Advertising, Mass Communication and related streams
Not Eligible
- BTech, BE
- BCA
- BSc IT or similar technical degrees
Candidates must belong to the 2023, 2024, or 2025 graduating batches.
Job Responsibilities
As a Back Office Executive, you will be responsible for the operational and support functions essential for customer satisfaction. Your day-to-day work will include:
- Responding to customer queries via email and chat
- Providing accurate and timely solutions
- Maintaining documentation and updating records
- Supporting internal teams with backend operations
- Following process guidelines and quality standards
- Developing communication and problem-solving abilities through regular tasks
This job does not involve voice calls, making it ideal for candidates who are more comfortable with written communication.
Required Skills
HCL is looking for clear communicators and quick learners. Key skills required include:
- Strong written and verbal communication
- Basic computer knowledge (MS Office, spreadsheets, typing speed)
- Ability to analyze issues and provide solutions
- Professional behavior and time management
- Willingness to work in rotational shifts
Application Process
- Visit the official job listing on the Naukri portal
- Register/Login to your Naukri account
- Fill in your details including updated contact number and email
- Upload an updated resume in PDF format
- Apply for the role and track status through your Naukri dashboard
Shortlisted candidates will receive email/SMS communication directly from HCL or Naukri.
Interview Process
The interview process for this Back Office role is simple and beginner-friendly:
1. Resume Screening
Recruiters shortlist candidates based on eligibility, location, and graduation year.
2. Communication Assessment
A written test, typing test, or basic grammar round may be conducted to check clarity and accuracy in communication.
3. HR Round
This round focuses on:
- Willingness to work night shifts
- Understanding of the job role
- Salary discussion
- Relocation and distance verification
4. Final Operations Round (If Required)
Here you may be asked basic scenario-based questions like handling customer emails or solving sample queries.
No technical knowledge is required.
Benefits of Working at HCL
- Stable job with a well-known global brand
- Competitive salary package for freshers
- Opportunity to grow into senior executive or team lead roles
- Structured training and onboarding
- Learning access through internal platforms
- Safe work environment and employee-friendly policies
- Health benefits and allowances depending on internal policies
Resume Tips for Better Shortlisting
- Keep your resume to 1 page
- Highlight communication skills and basic computer knowledge
- Add any internship, volunteer work, or project involving customer service
- Include certifications related to business communication
- Use a clean and simple resume format
- Update address clearly (important for 20 km eligibility)
Recommended Courses to Improve Your Chances
You can strengthen your profile through short online courses such as:
- Business Communication Skills – Coursera
- Customer Support and Operations – LinkedIn Learning
- Basic Excel & Google Sheets – Udemy
- Email Etiquette and Professional Writing – Simplilearn
These courses help you stand out in the screening stage.
Apply Link: Click Here
Important Note
This job update is shared only for informational purposes. All candidates are strongly advised to visit the official HCLTech careers page or the official Naukri job listing to confirm job details, eligibility, and the correct application process.
