HCLTech Mega Walk-In Drive 2025 | Hiring Freshers for International Voice Process
Job Role: Customer Care Representative (International Voice Process)
Experience: Freshers
Education: Any Graduate / Undergraduate (Except B.Tech, M.Tech, BCA, MCA)
Salary: ₹3 – ₹4 LPA (Expected)
Job Location: Noida Sector 144 / Sector 126
Walk-in Dates: 22nd – 23rd May 2025
Walk-in Time: 11:00 AM – 2:00 PM
Walk-in Venue:
HCL Technologies, A-8 & 9, Sector 60, Noida, Uttar Pradesh – 201301
Job Highlights
HCLTech is conducting a Mega Walk-in Drive for freshers passionate about customer support and communication. This is an International Voice Process role, primarily dealing with US-based clients. An excellent opportunity for graduates looking to start their career in the IT services and consulting industry.
Job Description
As a Customer Service Executive, you will:
- Handle inbound voice calls from US customers.
- Resolve customer queries and ensure First Call Resolution (FCR).
- Follow call flow procedures and escalate issues where needed.
- Maintain quality, accuracy, and adhere to customer service guidelines.
- Keep logs updated like escalation reports and complaint trackers.
- Ensure data security and customer information confidentiality.
Eligibility Criteria
- Education: Any graduate/undergraduate (except B.Tech, M.Tech, BCA, MCA & Law graduates)
- Freshers only – No prior experience required
- Excellent English communication skills (verbal & written) are a must
- Should be comfortable working in night shifts
- Not for current regular students – only pass-outs or non-regular students can apply
Job Perks
- Two-way cab facility
- Permanent, full-time job opportunity
- Exposure to global customer handling
- Work in a supportive, employee-friendly culture
- Learn professional soft skills and process knowledge
Walk-in Details
Dates: 22nd – 23rd May 2025
Time: 11:00 AM – 2:00 PM
Venue:
HCL Technologies, A-8 & 9, Sector 60, Noida – 201301
For More Details: Click Here
Start Your Career with HCLTech
If you’re a graduate with strong communication skills and are looking to begin your career in the IT industry with a reputed company like HCL, this is your chance. No prior experience needed – just walk in and apply.