Accenture Hiring Trust & Safety Associate, Hyderabad

Are you passionate about keeping the digital world safe and clean? Here’s an opportunity to build your career with one of the world’s top consulting firms—Accenture. The company is hiring Trust & Safety Associates to work on User-Generated Content Moderation. This role is ideal for fresh graduates and candidates with up to 2 years of experience, who want to work on real-world content integrity and moderation processes.

Job Overview

• Role: Trust & Safety Associate
• Type: Full-Time, Permanent
• Experience Required: 0 to 2 years
• Location: Hyderabad (Work from Office)
• Department: Trust & Safety (Operations)
• Shift Type: Rotational Shifts (including night shifts as per project requirement)

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Educational Qualification

• Minimum Requirement: Graduation in any discipline from a recognized university.
• Candidates with strong communication and analytical skills are encouraged to apply, regardless of their academic stream.

Salary Details

• While Accenture has not disclosed an exact number in the job listing, similar roles in the content moderation and operations field typically offer a salary range of ₹2.5 to ₹3.6 LPA depending on experience and interview performance.
• Additional performance-based incentives may be applicable based on team metrics and individual KPIs.

Key Responsibilities

As a Trust & Safety Associate, you will play a critical role in reviewing, moderating, and ensuring the safety of online content, with a special focus on:

• Reviewing text, images, audio, and video content flagged by users or internal tools.
• Removing or flagging objectionable content based on platform guidelines.
• Identifying emerging content trends and escalating new content risks.
• Managing high volumes of customer reports and following escalation protocols.
• Working with internal teams to improve moderation tools and workflows.
• Participating in wellness programs and team discussions to ensure mental health support.

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Required Skills

• Strong emotional resilience and ability to manage exposure to sensitive content.
• Excellent communication skills – both written and verbal.
• Attention to detail and critical thinking ability.
• Strong decision-making skills while staying aligned with policy guidelines.
• Basic comfort with tools like MS Excel and workflow management systems.
• Experience in customer service, content moderation, or BPO operations is a plus.
• Ability to adapt to rotational shifts and dynamic workloads.

Application Process

If this sounds like your kind of role, here’s how to apply:

1. Visit Accenture’s Careers Portal
   Go to the official careers page and search for Job No. AIOC-S01574976.
2. Register/Sign In
   Create a new profile or log in if you already have one.
3. Upload Resume & Details
   Fill in your personal information, education details, and upload your most updated resume.
4. Application Confirmation
   After submission, you will receive an email confirmation and a follow-up if shortlisted for the next round.

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Interview Process

The interview typically follows this pattern:

1. Initial Screening – A short HR interaction to verify your background and interest.
2. Operations Round – A discussion with the team to evaluate your understanding of content moderation, decision-making, and scenario-based questions.
3. Assessment Round – You may be asked to take a short online test to assess your cognitive skills and reading comprehension.
4. Final Interview – With the project lead or hiring manager. This round will focus more on real-world scenarios, empathy, and resilience.

All rounds are usually completed within 1–2 weeks after application.

Benefits and Perks

• Competitive fixed salary and performance incentives
• Medical and life insurance coverage
• Employee Assistance Programs (especially for Trust & Safety teams)
• Wellness programs and mental health support
• Paid time off and rotational week-offs
• Continuous learning and upskilling via Accenture’s internal platforms
• Strong company culture and support for work-life balance

Apply Now: Click Here

Important Note

• This role involves viewing and moderating potentially sensitive or graphic content, which may include violence or offensive materials. Candidates should apply only if they’re comfortable and emotionally equipped to handle such content.
• Rotational shifts are part of this role and may include night shifts depending on business needs.
• The position is based out of Hyderabad, and applicants must be open to relocating if they are not currently residing in the city.
• The above information is intended purely for informational purposes. Interested candidates must refer to the official Accenture careers portal for the most accurate and up-to-date job details.