Looking to kickstart your IT career with a global technology leader? Here’s your chance! Cognizant, a Fortune 500 company and one of the world’s leading professional services firms, is currently hiring IT Support Analysts for its Hyderabad location. This is a full-time, in-office role, specifically open to fresh graduates with a strong academic background and a passion for IT support.

Whether you’re a recent graduate with a degree in Computer Science, IT, or any allied field, this opportunity offers a promising start to your professional journey—with competitive pay, industry-recognized training, and immense growth potential.

Job Overview

• Company: Cognizant
• Job Role: IT Support Analyst
• Location: Hyderabad, India
• Working Days: 5 days a week
• Salary Range: ₹4 LPA – ₹8 LPA
• Experience Required: Freshers

Role & Responsibilities

As an IT Support Analyst, you will be the first point of contact for all technical issues raised by users. Your daily tasks will include:

• Providing first-level technical support to end-users for issues related to systems, applications, networks, or hardware.
• Logging, categorizing, and tracking support tickets using ticketing systems.
• Troubleshooting common issues and providing timely resolutions to minimize downtime.
• Collaborating with internal IT teams to escalate complex or unresolved issues.
• Updating knowledge base documents and FAQs to assist users in self-service support.
• Maintaining documentation of problem-solving procedures and solutions for future reference.

This role requires a good understanding of IT fundamentals, excellent communication skills, and the ability to work efficiently under pressure.

Eligibility Criteria

Cognizant is inviting applications from candidates who meet the following criteria:

• Educational Qualification:
  • Graduated in 2022, 2023, or 2024 with a 3-year full-time degree in any of the following disciplines:
    • BCA
    • B.Sc in Computer Science, IT, Electronics, Mathematics, Statistics, Physics, Chemistry, or any allied streams
• Academic Performance:
  • Minimum 50% marks in 10th, 12th, and undergraduate degrees
• Nationality:
  • Open to Indian nationals only
• Flexibility:
  • Willingness to work from any Cognizant office and adjust to different shift timings and technologies as per project requirements

Application Process

Applying for this role is simple and can be done entirely online. Follow these steps:

1. Visit the Cognizant Careers Page:
   Head to the official Cognizant careers website or job listing platforms where this position is posted.
2. Submit Application:
   Fill in your details accurately and upload an updated resume that highlights your technical skills, academic qualifications, and any internships or certifications.
3. Shortlisting:
   Applications will be screened based on educational background and academic consistency.
4. Online Assessment (if applicable):
   Shortlisted candidates may be required to take an online test to assess technical knowledge, logical reasoning, and communication skills.
5. Technical Interview:
   Expect questions on basic troubleshooting, operating systems, networking fundamentals, and real-world IT scenarios.
6. HR Interview:
   Final round to assess cultural fit, communication skills, and role expectations.
7. Offer & Onboarding:
   Selected candidates will receive offer letters and instructions for onboarding.

Benefits of Working at Cognizant

Joining Cognizant comes with a host of benefits designed to support your career and well-being:

• Competitive Salary: Earn a package ranging from ₹4 LPA to ₹8 LPA based on your skills and performance.
• Health Insurance: Comprehensive medical coverage for employees and their dependents.
• Learning & Development: Access to numerous learning platforms, certifications, and training programs.
• Work-Life Balance: Five-day work week with flexible work arrangements based on project needs.
• Career Growth: A clear path for promotion and opportunities to switch domains based on your interests.
• Inclusive Culture: A diverse and collaborative workplace that values fresh ideas and innovation.

Apply Now: Click here

Important Note

This job post is for informational purposes only. All job seekers are strongly advised to apply only through official Cognizant platforms. If you come across any such demand, please report it to the appropriate authorities immediately.

Final Thoughts

This opportunity with Cognizant is perfect for tech graduates who want to build a rewarding career in IT support. If you are passionate about solving problems, enjoy helping users, and want to work in a dynamic and global environment, then this is your moment. Don’t miss out—apply today and begin your journey with one of the world’s leading IT firms.