Latest Accenture Mass Hiring | Tech Support Associate | Freshers
Table of Contents
Company: Accenture
Role: Application Tech Support Practitioner
Location: Bengaluru
Experience: 0–1 Years (Freshers can apply)
Education: Any Graduate
Expected Salary: ₹4 – ₹5 LPA (Expected)
Application Mode: Apply through the official Accenture Careers page
Job Summary:
Accenture is currently hiring for the role of Application Tech Support Associate as part of its ongoing mass recruitment drive in Bengaluru. This full-time opportunity is ideal for freshers and early career professionals who want to enter the IT services industry through a technical support role in a global tech environment.
Whether you’re a graduate looking to land your first job or someone with up to two years of experience, this role offers structured training, career progression, and an opportunity to work with clients across the world.
Key Responsibilities:
As an Application Tech Support Practitioner, you’ll be part of a high-performing technical support team. Your responsibilities will include:
- Acting as the first point of contact for application/system-related issues
- Using deep product knowledge to resolve technical queries and incidents
- Managing service desk tickets and maintaining high-resolution standards
- Ensuring minimal system downtime through effective troubleshooting
- Providing customer-centric communication in every interaction
- Working on rotational shifts (including nights and weekends)
This is a voice-based process and will require strong verbal communication skills in English.
Who Can Apply:
Educational Qualifications:
- Bachelor’s Degree (Any stream – BCA, B.Com, BBA, BA, B.Sc, B.Tech, etc.)
- Final-year students awaiting results may also apply if they are available for full-time employment
Experience:
- 0 to 2 years in tech/customer support roles
- Freshers are welcome
Skills Required:
- Strong communication skills (written and spoken)
- Basic technical troubleshooting abilities
- Willingness to work in 24×7 rotational shifts
- Strong problem-solving and interpersonal skills
Must-Have Skills:
- Knowledge of Service Desk Management
- Understanding of IT infrastructure and incident handling
- Comfort with basic desktop and cloud applications
Good-to-Have Skills:
- Familiarity with ticketing tools like ServiceNow, Jira, or Remedy
- Understanding of ITIL frameworks and escalation matrices
- Previous internship or project work in IT/Tech domains
Salary and Benefits:
Expected CTC: ₹4 – ₹5 LPA (based on performance and location factors)
Work Location: Bengaluru (Work from Office)
Benefits Include:
- Medical and accidental insurance
- Access to Accenture’s learning & certification platforms
- Performance-based incentives
- Employee Assistance Program (EAP)
- Fast-track promotions based on performance
- Corporate discounts and wellness benefits
This is a great chance to get hands-on experience in application support, with clear opportunities to grow into senior roles, cloud support, or system administration.
Work Environment:
- Job Type: Full-Time
- Employment Mode: Permanent
- Shift: 24×7 Rotational (includes night and weekend shifts)
- Mode of Communication: Primarily Voice-based Support
The environment is fast-paced, and the role demands a high level of responsiveness and professionalism. A strong orientation towards customer satisfaction and issue resolution will make you stand out.
How to Apply:
All interested candidates are required to apply through the official Accenture Careers website.
Follow the steps below:
- Go to the official Accenture India Careers page.
- Search for the job title:
“Application Tech Support Practitioner – Bengaluru” - Use the job ID if available:
ATCI-4353152-S1704849 - Click on Apply Now, create your profile (or login), and upload your resume.
- Fill in the application form with your details and submit.
- If shortlisted, you will be invited for an online assessment followed by virtual or in-person interviews.
Important:
Do not apply via third-party sites or share your documents over WhatsApp or email unless it’s from an official Accenture domain.
What Happens After You Apply?
Once your application is shortlisted, the recruitment process usually follows these steps:
- Online Aptitude/Communication Test
- Virtual Interview with a Tech Panel
- HR Round
- Document Verification and Offer Rollout
Make sure you’re available for quick responses as the process may have a short turnaround time.
Why Join Accenture?
- Global Exposure: Work with international clients and tech platforms
- Career Advancement: Structured learning paths and internal promotions
- Inclusive Work Culture: Diversity-focused and employee-first company
- Skills Upgrade: Certifications, e-learning platforms, and mentoring
If you’re looking for a company where your first job leads to many more opportunities, Accenture is one of the top names to bet on.
Apply Now: Click Here
Final Note:
This job update is for informational purposes only. All candidates are advised to visit the official Accenture Careers website to confirm job details, eligibility, and the application process.