Latest Tech Mahindra Hiring 2025: International Voice Process Executive

Are you someone who communicates confidently in English and has a passion for helping people? Do you dream of working with a global brand while developing strong communication and problem-solving skills? If yes, Tech Mahindra is offering an exciting opportunity for you to kickstart or grow your career in the BPO/Customer Service sector.

With over 100 openings, Tech Mahindra is now hiring for the role of International Voice Process Executive at its Bangalore office. Whether you are a recent graduate, a 12th pass-out, or have up to 5 years of experience, this could be the perfect chance to work with one of India’s leading IT and BPO companies.

Job Role: International Voice Process Executive

As a Voice Process Executive, you will be the first point of contact for international customers, handling queries, solving issues, and ensuring top-notch customer satisfaction. The role demands excellent communication skills, a customer-first attitude, and a willingness to work in rotational and night shifts.

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Key Responsibilities

• Handle inbound calls from international customers with professionalism and empathy.
• Address queries related to products, services, or billing and resolve them efficiently.
• Escalate unresolved issues to senior support staff or relevant departments when necessary.
• Maintain accurate call logs, notes, and records in CRM tools.
• Meet daily performance targets including call handling time, quality, and customer satisfaction scores.
• Collaborate with team members and supervisors to improve processes and achieve team goals.

Educational Qualifications

Tech Mahindra welcomes candidates from diverse educational backgrounds. The minimum qualification required is:

• 12th Standard (Intermediate) Pass
• Graduation (Any Stream) – Preferred but not mandatory

Candidates from the 2025 batch and below are eligible, making this opportunity open to both freshers and experienced professionals.

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Experience Required

• 0 to 5 years of experience in the BPO, Customer Service, or International Call Center industry.
• Freshers with good communication skills are encouraged to apply.

Salary Package

The expected salary for this role is ₹3 LPA to ₹4.5 LPA, based on experience, communication skills, and interview performance. Additional benefits like night shift allowances, performance-based incentives, and transport facilities may be included.

Job Location

• Bangalore, India

This is a work-from-office position, offering a vibrant and supportive work culture at Tech Mahindra’s Bengaluru campus.

Application Process

Here’s how interested candidates can apply:

Option 1: Apply Online
Visit Tech Mahindra Careers or apply via job platforms like Naukri, Indeed, or LinkedIn.

Option 2: Apply via Call
You can directly reach out to the recruitment team at the numbers below:

• Deepti – +91 7428878070
• Susmitha – +91 8122374882
• Parul – +91 7807028303

Simply call and express your interest—they will guide you through the next steps.

Interview Process

The hiring process is simple and quick, typically completed in 2–3 rounds:

1. Telephonic or Virtual Screening
Basic communication skills, language fluency, and availability for rotational shifts will be assessed.

2. Voice & Accent Round
This is a crucial step for international voice roles. Your pronunciation, listening skills, and ability to handle real-time customer scenarios will be evaluated.

3. Final HR Round
Discussion on salary expectations, shift timings, joining date, and other formalities.

Most candidates receive updates within 48–72 hours after the final round.

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Benefits of Working with Tech Mahindra

• Competitive Salary Package (Up to ₹4.5 LPA)
• 5-Day Work Week
• Night Shift Allowances and Overtime Pay
• Performance-based Incentives
• Cab Facility for Night Shifts
• Paid Training and Onboarding Support
• Career Growth Opportunities in Tech Mahindra’s global network
• Access to Upskilling Programs and Internal Job Postings
• Employee Engagement Events and Wellness Initiatives

Apply Now: Click here

Important Note

This job post is for informational purposes only. Applicants are advised to apply only through official Tech Mahindra channels or verified recruitment partners.

Conclusion

Whether you’re a fresh graduate or someone looking for a shift in the customer service domain, Tech Mahindra’s International Voice Process Executive role is an ideal entry point into the IT-enabled services industry. With attractive pay, great training, and global exposure, this job can help you build a long-term career in customer service and beyond.

Apply today, polish your English-speaking skills, and take your first step toward a rewarding career with Tech Mahindra.